Privacy Policy
Your privacy is important to us. It is Sunoom.pt’s policy to respect your privacy regarding any information we may collect from you across our website, Sunoom.pt, and other sites we own and operate.
Last updated: 23/04/2025
At Sunoom.pt, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases.
By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Sunoom.pt is an online store for spiritual and wellness products. Our company is registered in Portugal, and we are responsible for collecting and processing your personal data.
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Legal Name: SunooM
Tax Identification Number (NIF): 248432168
Physical Address: Rua D. Dinis, 790, Moita. 3140-451 Seixo de Gatões. Portugal
Phone Number: +351 937 967 053
Email: geral@sunoom.ptFor further details or assistance, please contact us using the information above.
2. Information We Collect
We collect the following personal data when you interact with our website:
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Personal Identification Information: Name, email address, shipping address, phone number, and payment details.
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Browsing Information: IP address, browser type, and browsing activity on our site (via cookies and similar technologies).
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Payment Information: Credit card or bank account details (processed by third-party payment processors).
3. How We Use Your Information
We use your personal data for the following purposes:
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To process and fulfill your orders.
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To communicate with you about your orders, promotions, and customer service.
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To improve our website and services based on your browsing and purchasing behavior.
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To comply with legal obligations, including tax and accounting requirements.
4. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
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Contractual necessity: To process and deliver your orders.
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Consent: When you sign up for our newsletter or marketing communications.
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Legitimate interest: To improve our services and website performance.
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Legal obligation: To comply with tax and regulatory requirements.
5. How We Share Your Information
We may share your personal data with third parties in the following cases:
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Service providers: Payment processors, shipping carriers, and other vendors that assist in delivering our services.
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Legal compliance: If required by law, such as in response to a subpoena or other legal request.
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience and analyze website usage. Cookies are small files stored on your device that allow us to remember your preferences.
You can manage or disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law (e.g., for tax or accounting purposes). After this period, your data will be securely deleted or anonymized.
8. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
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Right to Access: You can request access to the personal data we hold about you.
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Right to Rectification: You can request corrections to any inaccurate or incomplete data.
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Right to Erasure: You can request the deletion of your data under certain conditions.
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Right to Restriction of Processing: You can request that we limit the processing of your personal data in certain cases.
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Right to Object: You can object to the processing of your data for marketing or profiling purposes.
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Right to Data Portability: You can request to receive your data in a commonly used format to transfer to another service.
To exercise your rights, please contact us at apoio@sunoom.pt.
9. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
10. International Data Transfers
Since we work with suppliers and service providers outside of Portugal, your personal data may be transferred to countries within or outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your data in these cases, in accordance with the GDPR.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.
We encourage you to periodically review this policy to stay informed about how we are protecting your personal data.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
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Email: geral@sunoom.pt
This policy is effective as of 23 April 2025 18:00.